b'GENERAL INFORMATIONThe 56th Communications Squadron (CS) provides telecommunication services at Luke AFB andGila Bend Air Force Auxiliary Field (AFAF). Receipt of incoming collect calls is NOT allowed at Luke AFB or Gila Bend AFAF.4. Transfer9. Forward All GENERAL INFORMATION1. From an active call, press Transfer.1. To forward calls received on your primary line to2. Enter the transfer recipients phone number.another number, press Forward all. 3. Press Transfer again (before or after the party answers).2. To forward calls to another number, enter a The transfer completes.phone number. Direct Transfer:3. To forward all calls to voicemail, press Messages You can transfer the active call to the held call either on4. To cancel call forwarding, press Forward off. the same line or across lines To set up forwarding on a secondary line, press the lineFrom an active call, press Transfer.button to select the line and press Forward all.Press Active calls to select the held call, and press Transfer To set up forwarding remotely, access your Self again to finish the call transfer.Care Portal. 5. Conference10. Call History 1. From an active call, press Conference.To View Call History:2. Make a new call.1. Press Applications. 3. Press Conference again (before or after the party2. Scroll and select Call History. answers). The conference begins and the phone3. Select a line to view. Your phone displays the last displays Conference. 150 missed, placed, and received calls. 4. Repeat these steps to add more participants.4. To view details for a call, scroll to the call, press The conference ends when all participants hang up. More, and then press Details.Join Calls:9.PLACING LONG-DISTANCE CALLSYou can conference the active call with the held callsa.Direct long-distance dialing is authorized for either on the same line or across lines.OFFICIAL calls only. To place direct dial officialFrom an active call, press Conference.long-distance calls, dial 98 + 1 + area code +Press Active calls to select the held call, and press 7-digit number.Conference again to create the conference.b.Charging personal long-distance calls to a base View and Remove Participants:number or extension is strictly prohibited. Violators obligate government funds without During a conference, press Show Details. To remove aauthorization and will be held liable to disciplinary participant from the conference, scroll to the participant action under the provisions of the UCMJ and press Remove. (or federal laws in the case of civilians).6. Mutec.Headquarters Air Education and Training Command 1. While on a call, press Mute. The button glows tospends in excess of half a million dollars each year inindicate that mute is on.toll call charges. It is incumbent upon each individual 2. Press Mute again to turn mute off.making long-distance calls to limit the length of such calls to the minimum time required to conduct 7. Voicemailrequired business.New message indicators:d.Collect calls are prohibited on Luke AFB. A solid red light on your handset10. CONFERENCE CALLS/MEET ME NUMBERS A stutter dial tone (if available)Use the following link to setup a conference call usingThe voicemail icon and number display on the screenMicrosoft Teams:along with one idle session buttonhttps://usaf.dps.mil/sites/The-Hub/clrs/SitePages/CLRS.aspxListen to Messages: Press Messages and follow the voice prompts. To check 11.INFORMATION/DIRECTORY ASSISTANCE CALLSmessages for a specific line, press the line button first.There is a charge for information (commercial directory assistance) calls within the state of Arizona.8. DivertConsultyourPhoenixMetropolitanDirectoryfornumbers Press Divert when the call is ringing, active, or on hold.within the metropolitan Phoenix area. If the required number Divert redirects an individual call to voicemail or to another does not appear there, utilize the various websites available for number set up by your system administrator.directory numbers.4 LUKE AIRFORCE BASE O 56th Fighter wing Telephone Directory O THE Premier Fighter Wing'