b'GEENNEERRAALLIINNFFOORRMMAATTIIOONNGThe 56th Communications Squadron (CS) pron (CS) provides telecommunication services at Luke ovides telecommunication services at Luke AFB and AFB and The 56th Communications Squadron (CS) provides telecommunication services at Luke AFB andThe 56th Communications SquadrGila Bend Air Force Auxiliary Field (AFAF). Receipt of incoming collect calls is NOT allowed at Luke AFB or Gila Bend AFAF.AF.Gila Bend Air ForAir Force ce Auxiliary Field (AFAuxiliary Field (AFAF). RAF). Receipt of incoming collect calls is NOeceipt of incoming collect calls is NOT allowed at Luke T allowed at Luke AFB or Gila Bend AFB or Gila Bend AFAFAF.Gila Bend 1.CARE OF TELEPHONE EQUIPMENT 7.DSN COUNTRY CODESUndernocircumstanceswillthesubscribermove,alterorCONUS312-XXX-XXXX GENERAL INFORMATIONmake additions to the equipment. Only the telephone systemsEurope .314-XXX-XXXXmaintenancepersonnelareauthorizedtomoveortransferAlaska .317-XXX-XXXXtelephoneinstrumentsfromonephysicallocationtoanother. Telephone users are responsible for the proper use, care andCanada 319-XXX-XXXXsafekeepingoftelephoneinstrumentsandequipmentandareSouthwest Asia 318-XXX-XXXXliableforanylossordamagethereto.Submitmove/transferPacific .315-XXX-XXXXrequests via the vESD app located on your desktop.Australia .715-XXX-XXXX2.DIRECTORY LISTINGSSend all directory listing changes to: 56cs.scxpv@us.af.mil. 8.FEATURE DIALING INSTRUCTIONS3.REPORTING TELEPHONE MALFUNCTIONS 1. Dial Report all telephone malfunctions to the 56th To place a call, pick up the handset and enter a number, Communications Squadron Communications Focal Point or try one of these alternatives: via the vESD app located on your desktop. Provide theRedial Last Number following details:Press Redial to redial on your primary line. To redial on Extension number, MAC address (located on bottomanother line, press the line button first. of phone), and location/building number of affectedDial On-Hook: telephone.Brief description of trouble. 1. Enter a number when the phone is idle. Users name and contact number. 2. Lift the handset or press Call, Headset, Speakerphone,4.LUKE AFB DIALING INSTRUCTIONSor Select. a.From off-base to Luke AFB, dial 623-856-XXXX. Speed Dial:b.From on-base to on-base, dial 856-XXXX. Enter a speed-dial item number and press SpeedDial. c.From on-base to the local area, dial 99 + local area You may also have speed dials assigned to some buttonscode + 7-digit number. along the left side of your phone.d.From Luke AFB to Gila Bend AFAF, dial 856-XXXX. 2. Answer e.For stateside DSN access, dial 94 + 312 + 7-digit number New calls display in these ways: f.For TOLL-FREE numbers, dial 99 + 1 + TOLLA flashing amber line button FREE number.An animated icon and caller ID g.For long-distance calls, dial 98 + 1 + area code +A flashing red light on your handset 7-digit number To answer the call, lift the handset, press the flashing h.For overseas DSN calls, dial 94 + DSN Country amber session button, or press the speakerphone button. code + 7-digit number.Answer Multiple Lines: 5.GILA BEND AFAF INSTRUCTIONSIf you are talking on the phone when you get another a.From Gila Bend AFAF to Luke AFB, dial 856-XXXX. call, a message appears briefly on the phone screen. b.From on-base to on-base, dial 856-XXXX.Press the flashing amber line button to switch lines and c.From Gila Bend AFAF to the Phoenix metro area, dial 99press the session button to answer the second call. + local area code + 7-digit number.The first call goes on hold automatically. d.For stateside DSN access, dial 94 + 312+ 7-digit number You can answer a call through an actionable incoming call e.For TOLL-FREE numbers, dial 99 + 1 +alert if this feature is enabled by your administrator. TOLL-FREE number.f.For long-distance calls, dial 98 + 1 + area code +3. Hold 7-digit number. 1. Press Hold. The hold icon appears and the line button 6. LUKE AFB AUTOMATED VOICE ATTENDANT flashes green. 1.From off-base, dial 623-856-1110 2. To resume a call from hold, press the flashing green line 2.From on-base, dial 856-1110 button, Resume, or Hold. THE Premier Fighter Wing O 56th Fighter wing Telephone Directory O LUKE AIRFORCE BASE 3'