b'GENERAL INFORMATIONThe 56th Communications Squadron (CS) provides telecommunication services at Luke AFB andGila Bend Air Force Auxiliary Field (AFAF). Receipt of incoming collect calls is NOT allowed at Luke AFB or Gila Bend AFAF.4. Transfer 9. Forward AllGENERAL INFORMATION1. From an active call, press Transfer.1. To forward calls received on your primary line to 2. Enter the transfer recipients phone number.another number, press Forward all. 3. Press Transfer again (before or after the party answers).2. To forward calls to another number, enter a The transfer completes. phone number. Direct Transfer: 3. To forward all calls to voicemail, press MessagesYou can transfer the active call to the held call either on 4. To cancel call forwarding, press Forward off. the same line or across linesTo set up forwarding on a secondary line, press the line From an active call, press Transfer.button to select the line and press Forward all.Press Active calls to select the held call, and press TransferTo set up forwarding remotely, access your Selfagain to finish the call transfer.Care Portal. 5. Conference 10. Call History1. From an active call, press Conference.To View Call History:2. Make a new call.1. Press Applications. 3. Press Conference again (before or after the party 2. Scroll and select Call History. answers). The conference begins and the phone 3. Select a line to view. Your phone displays the lastdisplays Conference. 150 missed, placed, and received calls. 4. Repeat these steps to add more participants.4. To view details for a call, scroll to the call, pressThe conference ends when all participants hang up.More, and then press Details.Join Calls:9. PLACING LONG-DISTANCE CALLSYou can conference the active call with the held callsa.Direct long-distance dialing is authorized foreither on the same line or across lines.OFFICIAL calls only. To place direct dial official From an active call, press Conference.long-distance calls, dial 98 + 1 + area code +7-digit number. Press Active calls to select the held call, and press b.Charging personal long-distance calls to a baseConference again to create the conference.number or extension is strictly prohibited. View and Remove Participants: Violators obligate government funds withoutDuring a conference, press Show Details. To remove a authorization and will be held liable to disciplinaryparticipant from the conference, scroll to the participant action under the provisions of the UCMJand press Remove. (or federal laws in the case of civilians).6. Mute c.Headquarters Air Education and Training Command1. While on a call, press Mute. The button glows to spends in excess of half a million dollars each year inindicate that mute is on.toll call charges. It is incumbent upon each individualmaking long-distance calls to limit the length of such2. Press Mute again to turn mute off.calls to the minimum time required to conduct7. Voicemail required business.New message indicators:d.Collect calls are prohibited on Luke AFB. A solid red light on your handset 10. CONFERENCE CALLS/MEET ME NUMBERS A stutter dial tone (if available) Use the following link to setup a conference call usingThe voicemail icon and number display on the screen along Microsoft Teams:with one idle session button https://usaf.dps.mil/sites/The-Hub/clrs/SitePages/CLRS.aspxListen to Messages:Press Messages and follow the voice prompts. To check 11. INFORMATION/DIRECTORY ASSISTANCE CALLSmessages for a specific line, press the line button first.There is a charge for information (commercial directory assistance) calls within the state of Arizona.8. Divert ConsultyourPhoenixMetropolitanDirectoryfornumbers Press Divert when the call is ringing, active, or on hold.within the metropolitan Phoenix area. If the required number Divert redirects an individual call to voicemail or to another does not appear there, utilize the various websites available for number set up by your system administrator.directory numbers.4 LUKE AIRFORCE BASE O 56th Fighter wing Telephone Directory O THE Premier Fighter Wing'